How To Fix OT464 - Error during retrieval

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 464

• Message text: Error during retrieval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT464 - Error during retrieval ?

  The SAP error message OT464, which indicates "Error during retrieval," typically occurs when there is an issue with data retrieval in the SAP system. This error can arise in various contexts, such as during data extraction, report generation, or when accessing specific transactions.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data that the system is trying to retrieve.
  Authorization Issues: The user may not have the necessary permissions to access the data or transaction.
  System Configuration: Incorrect configuration settings in the SAP system can lead to retrieval errors.
  Database Issues: Problems with the underlying database, such as connectivity issues or corrupted data, can cause retrieval errors.
  Program Errors: Bugs or errors in the ABAP code or custom programs can lead to this error message.
  
  Solutions:
  
  Check Data Consistency: Verify the integrity of the data in the relevant tables. Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. Use transaction SU53 to check for authorization failures.
  Configuration Review: Check the configuration settings related to the specific module or transaction where the error occurs. Ensure that all necessary settings are correctly configured.
  Database Check: If you suspect database issues, work with your database administrator to check for connectivity problems or data corruption.
  Debugging: If the error is related to a custom program, use the ABAP debugger to trace the execution and identify where the error occurs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SU53, and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurs for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the OT464 error in your SAP system.