How To Fix OT367 - Call of RFC function 'SAPRFCCOPY' was canceled (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 367

• Message text: Call of RFC function 'SAPRFCCOPY' was canceled (see long text)

What causes this issue?

You want to create an SAR file for OCS package &V1&.
The function <ZK>SAPRFCCOPY</>, however, ends with the following return
code: <ZH>&V2&</>

System Response

The process is terminated.

How to fix this error?

Create an IT direct message and send it to component
<ZK>IMFIT_AGS_SPE_SSDA</>.

Procedure for System Administrators

For more information, see the trace file for package &V1& in the
Software Delivery Assembler (SDA).
Enter the name of the package in the <ZK>Package</> field. Then choose
<ZK>Goto->Trace File (Ctrl+F6)</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OT367 - Call of RFC function 'SAPRFCCOPY' was canceled (see long text) ?

  The SAP error message OT367 indicates that a call to the Remote Function Call (RFC) function 'SAPRFCCOPY' was canceled. This error can occur in various scenarios, often related to issues with the RFC connection or the function module itself. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP systems involved in the RFC call.
  Timeouts: The RFC call may have timed out due to long processing times or delays in the target system.
  Authorization Issues: The user executing the RFC call may not have the necessary authorizations to perform the operation.
  Function Module Issues: The function module 'SAPRFCCOPY' may have encountered an error or may not be properly configured.
  System Load: High load on the SAP system can lead to performance issues, causing the RFC call to be canceled.
  Configuration Errors: Incorrect configuration of the RFC destination or the function module can lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the systems. You can use tools like ping or traceroute to diagnose connectivity.
  Increase Timeout Settings: If the RFC call is timing out, consider increasing the timeout settings in the RFC destination configuration.
  Review Authorizations: Verify that the user has the necessary authorizations to execute the function module. You can check this in transaction SU53 or by reviewing the user roles.
  Debug the Function Module: If possible, debug the 'SAPRFCCOPY' function module to identify any issues that may be causing it to fail.
  Monitor System Performance: Check the performance of the SAP system to ensure it is not overloaded. You can use transaction ST03N to analyze workload and performance.
  Check RFC Destination Configuration: Review the configuration of the RFC destination in transaction SM59 to ensure it is set up correctly.
  Consult SAP Notes: Look for any relevant SAP Notes that may address known issues with the 'SAPRFCCOPY' function module or related RFC calls.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: To manage RFC destinations.
  SU53: To analyze authorization issues.
  ST22: To check for dumps that may provide more context on the error.
  ST03N: To monitor system performance and workload.
  
  
  
  SAP Notes: Search the SAP Support Portal for notes related to OT367 or 'SAPRFCCOPY' for any specific patches or updates.
  
  
  Documentation: Review the SAP documentation for the 'SAPRFCCOPY' function module to understand its parameters and expected behavior.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.