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Message type: E = Error
Message class: OT - SAP Online Correction Support (SOCS)
Message number: 069
Message text: Delivery order &1 not found in export system
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OT069
- Delivery order &1 not found in export system ?The SAP error message OT069 "Delivery order &1 not found in export system" typically occurs when the system is unable to locate a specific delivery order in the export system. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
Causes:
- Incorrect Delivery Order Number: The delivery order number provided may be incorrect or mistyped.
- Data Synchronization Issues: There may be a delay or failure in data synchronization between the systems (e.g., between the ERP and the export system).
- Missing Data: The delivery order may not have been created or may have been deleted in the export system.
- Configuration Issues: There may be configuration issues in the export system that prevent it from recognizing the delivery order.
- Authorization Issues: The user may not have the necessary permissions to access the delivery order in the export system.
Solutions:
- Verify Delivery Order Number: Double-check the delivery order number for accuracy. Ensure that it is correctly entered and exists in the system.
- Check Data Synchronization: If your organization uses multiple systems, ensure that data synchronization processes are functioning correctly. You may need to wait for a scheduled synchronization or manually trigger it.
- Confirm Existence of Delivery Order: Use transaction codes like VL03N (Display Outbound Delivery) to check if the delivery order exists in the system.
- Review Configuration Settings: Consult with your SAP Basis or technical team to review the configuration settings of the export system to ensure it is set up correctly to recognize delivery orders.
- Check User Authorizations: Ensure that the user has the necessary authorizations to access the delivery order in the export system. This may involve checking roles and permissions in the SAP system.
- Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's customer support for further assistance.
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