How To Fix OT069 - Delivery order &1 not found in export system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OT - SAP Online Correction Support (SOCS)

  • Message number: 069

  • Message text: Delivery order &1 not found in export system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OT069 - Delivery order &1 not found in export system ?

    The SAP error message OT069 "Delivery order &1 not found in export system" typically occurs when the system is unable to locate a specific delivery order in the export system. This can happen for various reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. Incorrect Delivery Order Number: The delivery order number provided may be incorrect or mistyped.
    2. Data Synchronization Issues: There may be a delay or failure in data synchronization between the systems (e.g., between the ERP and the export system).
    3. Missing Data: The delivery order may not have been created or may have been deleted in the export system.
    4. Configuration Issues: There may be configuration issues in the export system that prevent it from recognizing the delivery order.
    5. Authorization Issues: The user may not have the necessary permissions to access the delivery order in the export system.

    Solutions:

    1. Verify Delivery Order Number: Double-check the delivery order number for accuracy. Ensure that it is correctly entered and exists in the system.
    2. Check Data Synchronization: If your organization uses multiple systems, ensure that data synchronization processes are functioning correctly. You may need to wait for a scheduled synchronization or manually trigger it.
    3. Confirm Existence of Delivery Order: Use transaction codes like VL03N (Display Outbound Delivery) to check if the delivery order exists in the system.
    4. Review Configuration Settings: Consult with your SAP Basis or technical team to review the configuration settings of the export system to ensure it is set up correctly to recognize delivery orders.
    5. Check User Authorizations: Ensure that the user has the necessary authorizations to access the delivery order in the export system. This may involve checking roles and permissions in the SAP system.
    6. Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery) and SE11 (Data Dictionary) to investigate further.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to outbound deliveries and export processes for more context on how delivery orders are managed.

    If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's customer support for further assistance.

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