How To Fix /OSP/MSG372 - Notes not stored for LRID:&1 for Actor ID:&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 372

• Message text: Notes not stored for LRID:&1 for Actor ID:&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG372 - Notes not stored for LRID:&1 for Actor ID:&2 ?

  The SAP error message /OSP/MSG372 Notes not stored for LRID:&1 for Actor ID:&2 typically relates to issues with storing notes in the SAP system, particularly in the context of the Logistics Execution (LE) or Order Management processes. The error indicates that the system was unable to store notes associated with a specific Logistics Request ID (LRID) and Actor ID.
  Cause:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the database that prevent the notes from being stored.
  Authorization Issues: The user may not have the necessary permissions to create or modify notes for the specified Actor ID.
  Technical Errors: There could be a technical issue, such as a database lock or a problem with the underlying application logic.
  Configuration Issues: Incorrect configuration settings in the SAP system related to note management or the specific module being used.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create or modify notes for the specified Actor ID. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Data Integrity: Check the database for any inconsistencies or missing entries related to the LRID and Actor ID. You may need to run consistency checks or data validation processes.
  Technical Troubleshooting: Investigate any technical issues that may be causing the error. This could involve checking system logs, looking for database locks, or reviewing application logs for errors.
  Configuration Review: Verify the configuration settings related to note management in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the specific module you are working with to understand how note management is supposed to function.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Modules), or SLG1 (Application Log).
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.