How To Fix /OSP/MSG369 - Customization details for Leave type : &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 369

• Message text: Customization details for Leave type : &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG369 - Customization details for Leave type : &1 not found ?

  The SAP error message /OSP/MSG369 Customization details for Leave type : &1 not found typically indicates that the system is unable to find the necessary configuration or customization details for a specific leave type in the SAP system. This can occur in the context of the SAP HCM (Human Capital Management) module, particularly when dealing with leave management.
  Cause:
  
  Missing Configuration: The leave type specified (represented by &1 in the error message) has not been configured in the system. This could be due to a new leave type that has not been set up yet.
  Incorrect Leave Type: The leave type being referenced may be incorrect or misspelled.
  Transport Issues: If the configuration was recently transported from another system (like a development or quality assurance system), there may have been issues during the transport process.
  Authorization Issues: The user may not have the necessary authorizations to view or access the leave type configuration.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the relevant configuration transaction in SAP (e.g., SPRO) and navigate to the section for leave types under the HCM module.
  Ensure that the leave type in question is properly defined and all necessary details (like absence quotas, calculation rules, etc.) are set up.
  
  
  
  Verify Leave Type: 
  
  Double-check the leave type code being used in the transaction or program that triggered the error. Ensure it matches the configured leave types in the system.
  
  
  
  Transport Check: 
  
  If the leave type was recently added or modified, check the transport logs to ensure that the changes were successfully transported to the current environment.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to access the leave type configuration. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation: 
  
  Review any relevant documentation or notes from SAP regarding the specific leave type and its configuration.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO - Customizing Implementation Guide
  PA30 - Maintain HR Master Data
  PT50 - Time Evaluation
  
  
  SAP Notes: Check for any SAP Notes related to leave type configuration or specific error messages that may provide additional insights or solutions.
  Community Forums: Consider searching or posting in SAP community forums or support channels for additional help from other SAP users or experts.
  
  If the issue persists after checking the above points, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP HCM for further assistance.