How To Fix /OSP/MSG259 - Call to get Initiator R/3 Username failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 259

• Message text: Call to get Initiator R/3 Username failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG259 - Call to get Initiator R/3 Username failed ?

  The SAP error message /OSP/MSG259 Call to get Initiator R/3 Username failed typically indicates an issue with the communication between the SAP system and the underlying infrastructure, particularly when it comes to retrieving the username of the initiator of a process or transaction. This error can occur in various contexts, such as when using SAP Business Workflow, SAP Process Integration (PI), or other SAP modules that require user identification.
  Causes:
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to retrieve the R/3 username.
  Configuration Problems: There may be misconfigurations in the system settings related to user management or communication between systems.
  Network Issues: If the SAP system is trying to communicate with an external system (like an LDAP server) to retrieve user information, network issues could prevent successful communication.
  User Not Found: The user initiating the process may not exist in the system or may have been deleted.
  System Errors: There could be underlying system errors or inconsistencies in the user master data.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access user information. You can check this in transaction SU53 after the error occurs to see if there are any authorization failures.
  Review Configuration: Verify the configuration settings related to user management in the SAP system. This includes checking the settings in transaction SU01 for user profiles and roles.
  Network Connectivity: If the system relies on external services (like LDAP), check the network connectivity and ensure that the external service is reachable.
  User Existence: Confirm that the user exists in the system. You can do this by checking in transaction SU01 or SU10 for mass user maintenance.
  System Logs: Check the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Restart Services: If the issue persists, consider restarting relevant services or the application server to clear any temporary issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for specific notes that might address this error.
  Documentation: Review the official SAP documentation for the specific module you are working with, as it may provide additional insights into user management and error handling.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.