How To Fix /OSP/MSG013 - Job information not present for given SAP-ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /OSP/MSG -

• Message number: 013

• Message text: Job information not present for given SAP-ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /OSP/MSG013 - Job information not present for given SAP-ID ?

  The SAP error message /OSP/MSG013 Job information not present for given SAP-ID typically indicates that the system is unable to find job-related information for a specific SAP-ID in the context of the OSP (Operational Support Process) module or related functionality. This can occur in various scenarios, such as when trying to access job details, perform job-related operations, or during data processing.
  Causes:
  
  Missing Data: The job information for the specified SAP-ID may not have been created or may have been deleted.
  Incorrect SAP-ID: The SAP-ID provided may be incorrect or not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to view the job information.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Configuration Issues: There could be configuration problems in the OSP module or related areas.
  
  Solutions:
  
  Verify SAP-ID: Check the SAP-ID you are using to ensure it is correct and exists in the system.
  Check Job Data: Look into the database or relevant tables to see if the job information for the specified SAP-ID is present. If not, you may need to create it.
  User Authorization: Ensure that the user has the necessary authorizations to access job information. You may need to consult with your SAP security team.
  Data Consistency Check: Run consistency checks or reports to identify any discrepancies in the job data.
  Recreate Job Information: If the job information is missing, you may need to recreate it based on the business process requirements.
  Consult Documentation: Refer to SAP documentation or notes related to the OSP module for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific OSP-related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.