How To Fix OQ_I315 - Partner information in the settlement data is inconsistent; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 315

• Message text: Partner information in the settlement data is inconsistent; see long text

What causes this issue?

The partner information in the settlement data is found to be
inconsistent. This is due to the fact that partner information
maintained in the business location master data has changed since the
creation of source data for invoicing (for example, meter reading and
payment card information).

System Response

Partner information in the settlement data inconsistent.

How to fix this error?

The partner information maintained in business location master has
changed since the creation of source data for invoicing. The source data
needs to be corrected (meter reading and payment card information in
this case) to determine the revised partner information from the
business location master data. The revised partner information is then
updated in <ZH>OIRADBT</> for both meter readings and payment cards by
means of this correction process. Proceed as follows to correct the
respective source data information.
Meter Reading
Clear the original meter reading data using the transaction for clearing
meter readings (O3RCMM05) and recreate the meter readings again as on
the specified date. The correct partner information will be retrieved
during recreation of meter readings and updated in OIRADBT.
Payment Cards
Use report OIRADBT_CORR_DTF_PARTNER to correct the payment card
information. This report helps in mass correction of the partner
information in OIRADBT for payment cards. There is no need to cancel
individual payment cards using the normal dialog transaction.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I315 - Partner information in the settlement data is inconsistent; see long text ?

  The SAP error message OQ_I315 indicates that there is an inconsistency in the partner information within the settlement data. This error typically arises in the context of settlement processes, such as in the SAP Controlling (CO) module or when dealing with internal orders, projects, or other financial transactions that involve multiple partners (e.g., cost centers, profit centers, or business partners).
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Missing or Incorrect Partner Data: The partner information (such as cost centers, profit centers, or business partners) may be missing or incorrectly configured in the relevant master data.
  Changes in Master Data: If there have been recent changes to the partner master data (e.g., a cost center was deleted or changed), it may not be reflected in the settlement data.
  Data Migration Issues: If data was migrated from another system or during an upgrade, inconsistencies may arise if the partner data was not correctly mapped or transferred.
  Configuration Issues: Incorrect configuration in the settlement profile or settlement rules can lead to inconsistencies in partner assignments.
  
  Solution:
  To resolve the OQ_I315 error, you can follow these steps:
  
  
  Check Partner Master Data:
  
  Verify that the partner data (cost centers, profit centers, or business partners) is correctly maintained in the system.
  Ensure that the relevant partners exist and are active.
  
  
  
  Review Settlement Rules:
  
  Check the settlement rules for the relevant order or project to ensure that the partner assignments are correct.
  Make sure that the settlement profile is configured properly.
  
  
  
  Analyze Settlement Data:
  
  Use transaction codes like KOB1 (for orders) or CJI3 (for projects) to analyze the settlement data and identify any inconsistencies.
  Look for any entries that may have missing or incorrect partner information.
  
  
  
  Reprocess Settlement:
  
  If you have corrected any inconsistencies, you may need to reprocess the settlement. Use the appropriate transaction (e.g., KO88 for order settlement) to perform the settlement again.
  
  
  
  Consult Long Text:
  
  The error message may have a long text that provides additional details about the inconsistency. You can view this long text in the error message dialog for more specific guidance.
  
  
  
  Check for Notes and Patches:
  
  Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KOB1, KO88, CJI3, and KSV5 for analyzing and processing settlements.
  SAP Documentation: Refer to SAP Help documentation for detailed information on settlement processes and partner data management.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the OQ_I315 error in your SAP system.