How To Fix OQ_I172 - Cost centre information could not be retrieved for any of the locations

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 172

• Message text: Cost centre information could not be retrieved for any of the locations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I172 - Cost centre information could not be retrieved for any of the locations ?

  The SAP error message OQ_I172 indicates that the system is unable to retrieve cost center information for the specified locations. This can occur in various scenarios, such as during the creation of a purchase order, sales order, or when processing a transaction that requires cost center data.
  Causes:
  
  Missing Cost Center Master Data: The cost center may not be defined in the system for the specified location or organizational unit.
  Incorrect Configuration: The configuration settings for cost centers may not be set up correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the cost center data.
  Data Inconsistencies: There may be inconsistencies or errors in the master data that prevent the system from retrieving the cost center information.
  Location Not Assigned: The location in question may not be assigned to any cost center in the system.
  
  Solutions:
  
  
  Check Cost Center Master Data:
  
  Navigate to the cost center master data (Transaction Code: KS03) and verify that the cost center exists for the relevant organizational unit.
  Ensure that the cost center is active and has the necessary attributes set.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the controlling module (Transaction Code: SPRO) to ensure that cost centers are properly configured and linked to the relevant organizational units.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access cost center data. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the master data. This may involve using transaction codes like SE16 or SE11 to view the relevant tables.
  
  
  
  Assign Locations to Cost Centers:
  
  If the location is not assigned to any cost center, you may need to assign it. This can typically be done in the cost center master data or through configuration settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KS01 (Create Cost Center), KS02 (Change Cost Center), and KS03 (Display Cost Center).
  SAP Documentation: Review SAP documentation related to controlling and cost center accounting for more detailed information on setup and troubleshooting.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.