How To Fix OQ_I170 - No fee information available at location level

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_I - IS-Oil SSR : Message pool for Settlement and Invoicing

• Message number: 170

• Message text: No fee information available at location level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_I170 - No fee information available at location level ?

  The SAP error message OQ_I170 "No fee information available at location level" typically occurs in the context of SAP's logistics or billing modules, particularly when dealing with service fees or charges that are expected to be associated with a specific location or business partner.
  Cause:
  
  
  Missing Fee Configuration: The most common cause of this error is that the fee information has not been configured for the specific location in the system. This could mean that the relevant fee master data is not set up or is incomplete.
  
  
  Incorrect Location Assignment: The location being referenced may not be correctly assigned to the relevant fee structure or may not exist in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the fee tables or location tables.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the fee information for the specified location.
  
  
  Solution:
  
  
  Check Fee Configuration: 
  
  Navigate to the fee configuration settings in SAP and ensure that the fee information is correctly set up for the specific location. This may involve checking the relevant customizing settings in the SAP IMG (Implementation Guide).
  Ensure that the fee types and conditions are properly defined and linked to the location.
  
  
  
  Verify Location Assignment:
  
  Confirm that the location in question is correctly assigned to the relevant fee structure. This can be done by checking the master data for the location and ensuring it is linked to the appropriate fee records.
  
  
  
  Review Master Data:
  
  Check the master data for any inconsistencies or missing entries. Ensure that all necessary fields are filled out correctly and that there are no gaps in the data.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the fee information. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help notes related to fee management and location settings to ensure compliance with best practices.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the fee information is correctly displayed for the location.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table display) to help troubleshoot the issue.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP functional consultant or technical support for further assistance.