How To Fix OQ_E518 - Complaint processing, Reversal is disabled while accessing archived data

OQ_E518 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 518

• Message text: Complaint processing, Reversal is disabled while accessing archived data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E518 - Complaint processing, Reversal is disabled while accessing archived data ?

  The SAP error message OQ_E518, which states "Complaint processing, Reversal is disabled while accessing archived data," typically occurs in the context of complaint processing in SAP, particularly when dealing with archived data. This error indicates that the system does not allow reversal actions on archived complaint records.
  
  Cause:
  
  Archived Data: The primary cause of this error is that the complaint data you are trying to access has been archived. SAP archives data to improve system performance and manage data storage, but certain operations, like reversals, are not permitted on archived records.
  System Configuration: The system may be configured to restrict certain actions on archived data to maintain data integrity and compliance with business processes.
  
  
  Solution:
  
  Access Non-Archived Data: If you need to perform a reversal, ensure that you are working with the original, non-archived complaint data. You may need to retrieve the data from the archive if necessary.
  Unarchive Data: If it is essential to reverse