How To Fix OQ_E428 - Resource failure

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 428

• Message text: Resource failure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E428 - Resource failure ?

  The SAP error message OQ_E428, which indicates a "Resource failure," typically arises in the context of SAP's Order Management or Production Planning modules. This error can occur due to various reasons, often related to resource availability, configuration issues, or system settings.
  Causes of OQ_E428 Resource Failure
  
  
  Resource Unavailability: The resource (e.g., machine, labor, or tool) required for the operation is not available or is already allocated to another task.
  
  
  Capacity Constraints: The resource may have reached its capacity limit, meaning it cannot take on additional work.
  
  
  Configuration Issues: Incorrect configuration of the resource in the system, such as missing parameters or incorrect settings.
  
  
  Scheduling Conflicts: Conflicts in scheduling that prevent the resource from being allocated to the required task.
  
  
  Master Data Issues: Problems with master data related to the resource, such as incorrect or missing information in the resource master record.
  
  
  Solutions to OQ_E428 Resource Failure
  
  
  Check Resource Availability: Verify that the resource is available for the required time period. You can do this by checking the resource's schedule and ensuring it is not already booked for another task.
  
  
  Review Capacity Planning: Ensure that the resource has sufficient capacity to handle the workload. If necessary, adjust the capacity settings or redistribute tasks among available resources.
  
  
  Correct Configuration: Review the configuration settings for the resource in the system. Ensure that all necessary parameters are correctly set up.
  
  
  Resolve Scheduling Conflicts: If there are scheduling conflicts, try to reschedule tasks or allocate different resources to avoid overlaps.
  
  
  Update Master Data: Check the master data for the resource to ensure it is complete and accurate. Update any missing or incorrect information.
  
  
  Consult Logs and Documentation: Review system logs for additional details about the error. SAP documentation and support notes may provide further insights or specific fixes related to this error.
  
  
  Related Information
  
  
  Transaction Codes: You may use transaction codes like CM01 (Capacity Planning) or CO02 (Change Production Order) to investigate resource allocation and capacity issues.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the OQ_E428 error. SAP Support can provide specific guidance based on your system version and configuration.
  
  
  User Forums and Communities: Engaging with SAP user communities or forums can provide insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for more in-depth troubleshooting.