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Message type: E = Error
Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing
Message number: 426
Message text: There is no worklist
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OQ_E426
- There is no worklist ?The SAP error message OQ_E426, which states "There is no worklist," typically occurs in the context of SAP's worklist functionality, often related to workflow or task management. This error indicates that the system could not find any tasks or items in the worklist for the user or the specified criteria.
Causes:
- No Pending Tasks: The user may not have any tasks assigned to them in the worklist.
- Authorization Issues: The user may not have the necessary authorizations to view the tasks in the worklist.
- Incorrect Selection Criteria: The criteria used to filter the worklist may not match any existing tasks.
- Workflow Configuration: There may be issues with the workflow configuration or the workflow itself may not be set up correctly.
- System Issues: There could be temporary system issues or inconsistencies in the database.
Solutions:
- Check Task Assignment: Verify if there are any tasks assigned to the user. This can be done by checking the relevant workflow or task management area in SAP.
- Review Authorizations: Ensure that the user has the necessary authorizations to access the worklist. This may involve checking roles and permissions in the user profile.
- Adjust Selection Criteria: If applicable, modify the selection criteria used to filter the worklist to ensure it encompasses the tasks you expect to see.
- Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor workflows and check for any stuck or failed tasks.
- Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any system issues or inconsistencies that may be affecting the worklist functionality.
- Check Workflow Configuration: If you have access, review the workflow configuration to ensure it is set up correctly and that there are no errors in the workflow definitions.
Related Information:
If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.
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