How To Fix OQ_E355 - Reconciliation & could not be saved. Contact your system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 355

• Message text: Reconciliation & could not be saved. Contact your system administrator.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E355 - Reconciliation & could not be saved. Contact your system administrator. ?

  The SAP error message OQ_E355, which indicates "Reconciliation & could not be saved. Contact your system administrator," typically arises in the context of the SAP system when there are issues related to data integrity, configuration, or system settings during the reconciliation process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the records that are being reconciled.
  Configuration Errors: The system configuration for the reconciliation process may not be set up correctly.
  Authorization Issues: The user may not have the necessary permissions to perform the reconciliation.
  System Bugs: There could be a bug or glitch in the SAP system that is causing the error.
  Locking Issues: The records being reconciled may be locked by another user or process.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Review the data being reconciled for any inconsistencies or missing entries.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Verify that the reconciliation settings in the SAP configuration are correct.
  Consult with your SAP Basis or functional consultant to ensure that the configuration aligns with business processes.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the reconciliation.
  Check the user roles and permissions in the SAP system.
  
  
  
  System Logs:
  
  Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Lock Management:
  
  Use transaction code SM12 to check for any locks on the records being reconciled. If there are locks, you may need to wait for them to be released or contact the user who has locked the record.
  
  
  
  Contact Support:
  
  If the issue persists, contact your SAP support team or system administrator for further assistance. They may need to investigate the issue at a deeper level, including checking for system updates or patches.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OQ01 (for creating reconciliation), OQ02 (for changing reconciliation), and OQ03 (for displaying reconciliation).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Review SAP documentation related to the reconciliation process for any additional guidelines or best practices.
  
  By following these steps, you should be able to identify and resolve the issue causing the OQ_E355 error in your SAP system.