How To Fix OQ_E330 - Tick either the 'recalculation of header sum' or the 'deletion' box.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 330

  • Message text: Tick either the 'recalculation of header sum' or the 'deletion' box.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E330 - Tick either the 'recalculation of header sum' or the 'deletion' box. ?

    The SAP error message OQ_E330 typically occurs in the context of order processing, particularly when dealing with production orders or sales orders. This error indicates that there is a requirement to either recalculate the header sum or delete certain entries, but neither option has been selected.

    Cause:

    The error arises when the system expects a decision to be made regarding how to handle the header data of an order. Specifically, it requires the user to choose between:

    1. Recalculation of Header Sum: This option recalculates the total values (like costs, quantities, etc.) at the header level based on the line items.
    2. Deletion: This option allows for the deletion of certain entries or line items associated with the order.

    If neither option is selected, the system cannot proceed, leading to the error message.

    Solution:

    To resolve the OQ_E330 error, follow these steps:

    1. Access the Order: Go to the transaction where the error occurred (e.g., CO02 for production orders or VA02 for sales orders).

    2. Check the Header Data: Look for the section where you can manage the header information.

    3. Select an Option:

      • If you want to update the header values based on the line items, tick the box for 'Recalculation of Header Sum'.
      • If you want to remove certain line items, tick the 'Deletion' box.
    4. Save Changes: After making your selection, save the changes to the order.

    5. Recheck the Order: Ensure that the order is now processed without errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes like CO02 (Change Production Order), VA02 (Change Sales Order), or others depending on your context.
    • User Authorizations: Ensure that you have the necessary authorizations to make changes to the order.
    • SAP Notes: Check for any SAP Notes related to this error message for additional context or updates from SAP.
    • Documentation: Review SAP documentation or help files for more detailed explanations of header and item data management.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.

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