How To Fix OQ_E328 - Neither the reconciliation nor the settlement number was passed.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 328

• Message text: Neither the reconciliation nor the settlement number was passed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E328 - Neither the reconciliation nor the settlement number was passed. ?

  The SAP error message OQ_E328, which states "Neither the reconciliation nor the settlement number was passed," typically occurs in the context of the SAP system when dealing with financial transactions, particularly in the areas of reconciliation and settlement processes. This error indicates that the system is expecting either a reconciliation number or a settlement number to be provided, but neither has been supplied.
  Causes:
  
  Missing Data: The most common cause is that the transaction or process being executed does not have the necessary reconciliation or settlement number provided in the input.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the system not recognizing the required numbers.
  User Input Error: The user may have inadvertently skipped entering the required fields or made a mistake in the data entry.
  Program Logic: If a custom program or enhancement is being used, there may be a logic error that fails to pass the required parameters.
  
  Solutions:
  
  Check Input Fields: Ensure that the reconciliation number or settlement number is being correctly entered in the relevant fields. If you are using a transaction code, make sure to fill in all required fields.
  Review Configuration: Check the configuration settings related to the reconciliation and settlement processes in the SAP system. Ensure that all necessary settings are correctly defined.
  Consult Documentation: Refer to SAP documentation or help files related to the specific transaction or process you are working with to understand the requirements for reconciliation and settlement numbers.
  Debugging: If you are using a custom program, consider debugging the program to identify where the parameters are not being passed correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in reconciliation and settlement processes, such as F-28 (Incoming Payments), F-32 (Clear Customer), etc.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the OQ_E328 error and implement a solution to resolve it.