How To Fix OQ_E321 - A different settlement source indicator from 1 or 2 was determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 321

• Message text: A different settlement source indicator from 1 or 2 was determined.

What causes this issue?

In the program variable for the settlement source indicator
(GWA_PC_INFO_STRUC-SETTL_SRCE) there is a different value then 1 (data
source is the DTF data) or 2 (data source is the reconciliation data).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check, if a new data source indicator for the clearing house settlement
has been defined in customizing.
Please contact the person responsible for the clearing house settlement
or your system administrator, so that he then can take care about this
problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E321 - A different settlement source indicator from 1 or 2 was determined. ?

  The SAP error message OQ_E321 indicates that there is a mismatch in the settlement source indicator for a particular transaction or process. This error typically arises in the context of settlement processes in SAP, particularly when dealing with internal orders, projects, or cost centers.
  Cause:
  The error message "A different settlement source indicator from 1 or 2 was determined" usually occurs due to one of the following reasons:
  
  
  Settlement Profile Configuration: The settlement profile assigned to the order or project may not be configured correctly. The system expects a specific settlement source indicator (1 or 2), but it finds a different one.
  
  
  Master Data Issues: The master data for the cost object (like internal orders, projects, or cost centers) may have inconsistencies or incorrect settings that lead to this error.
  
  
  Settlement Rules: The settlement rules defined for the order or project may not align with the expected indicators. For example, if the rules are set to use a different settlement source than what is configured in the system.
  
  
  Transaction Type: The transaction type being used may not be compatible with the expected settlement source indicators.
  
  
  Solution:
  To resolve the OQ_E321 error, you can follow these steps:
  
  
  Check Settlement Profile:
  
  Go to the configuration of the settlement profile in the SAP system.
  Ensure that the correct settlement source indicators (1 or 2) are set up as per your business requirements.
  
  
  
  Review Master Data:
  
  Check the master data for the relevant cost object (internal order, project, etc.) to ensure that it is correctly configured.
  Look for any discrepancies in the settings that might lead to the error.
  
  
  
  Examine Settlement Rules:
  
  Review the settlement rules associated with the order or project.
  Ensure that the rules are set to use the correct settlement source indicators.
  
  
  
  Transaction Type Validation:
  
  Verify that the transaction type being used is appropriate for the settlement process you are trying to execute.
  If necessary, consult with your SAP configuration team to ensure that the transaction types are correctly mapped.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the settlement process and indicators.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO02 (Change Order), KO03 (Display Order), and KOB1 (Order Report) to analyze the order and its settings.
  User Roles: Ensure that you have the necessary authorizations to view and modify the relevant settings in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the area of settlement processes.