How To Fix OQ_E310 - An error occured during the currency conversion.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 310

• Message text: An error occured during the currency conversion.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E310 - An error occured during the currency conversion. ?

  The SAP error message OQ_E310, which states "An error occurred during the currency conversion," typically arises during processes that involve currency conversion, such as when posting documents, running reports, or executing transactions that require currency calculations. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Exchange Rates: The exchange rate for the currency pair involved in the transaction may not be maintained in the system or may be incorrect.
  Currency Type Issues: The currency type (e.g., transaction currency, local currency) may not be set up correctly in the configuration.
  Date Issues: The exchange rate may not be valid for the date of the transaction. Exchange rates are often time-sensitive.
  Configuration Errors: There may be issues with the configuration settings in the currency conversion settings in SAP.
  Data Type Mismatches: There could be a mismatch in the data types or formats of the currency fields being processed.
  
  Solutions:
  
  
  Check Exchange Rates:
  
  Go to the transaction code OB08 to check if the exchange rates for the relevant currency pair are maintained correctly.
  Ensure that the rates are valid for the date of the transaction.
  
  
  
  Verify Currency Configuration:
  
  Check the configuration settings for currencies in the SAP system. This can be done through the transaction code OBY6 for currency types.
  Ensure that the currency types are correctly defined and assigned.
  
  
  
  Review Transaction Dates:
  
  Ensure that the transaction date falls within the range of valid exchange rates. If necessary, update the exchange rates for the required period.
  
  
  
  Check for Data Consistency:
  
  Review the data being processed for any inconsistencies or errors. Ensure that all required fields are populated correctly.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or transaction that triggered the error to identify the exact point of failure.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB08 (Maintain Exchange Rates), OBY6 (Define Currency Types), and FB50 (General Ledger Account Document Entry) where currency conversion might be involved.
  SAP Documentation: Review SAP documentation related to currency conversion and financial transactions for additional insights and best practices.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.