How To Fix OQ_E301 - Card type &1 is not accepted at location &2 for sales date &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 301

  • Message text: Card type &1 is not accepted at location &2 for sales date &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E301 - Card type &1 is not accepted at location &2 for sales date &3 ?

    The SAP error message OQ_E301 indicates that a specific card type is not accepted at a particular location for a given sales date. This error typically arises in the context of sales and distribution processes, particularly when dealing with card-based transactions (like credit or debit cards) in SAP.

    Cause:

    1. Card Type Restrictions: The card type being used (e.g., Visa, MasterCard, etc.) is not configured to be accepted at the specified location in the system.
    2. Location Configuration: The location (store, branch, etc.) may have restrictions on which card types can be processed.
    3. Sales Date Issues: The sales date may fall outside of a valid range for the card type or location, possibly due to promotional periods or other business rules.
    4. Master Data Issues: There may be issues with the master data configuration for either the card type or the location.

    Solution:

    1. Check Card Type Configuration:

      • Go to the configuration settings in SAP and verify that the card type is correctly set up to be accepted at the specified location.
      • Ensure that the card type is active and not restricted.
    2. Review Location Settings:

      • Check the settings for the location in question to ensure that it is configured to accept the specific card type.
      • If necessary, update the location settings to include the card type.
    3. Validate Sales Date:

      • Confirm that the sales date is valid and falls within the acceptable range for the card type and location.
      • If the sales date is incorrect, adjust it accordingly.
    4. Master Data Review:

      • Review the master data for both the card type and the location to ensure there are no discrepancies or missing information.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific configuration steps related to card types and locations.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to check the relevant settings.
    • SAP Notes: Look for SAP Notes related to payment processing and card type configurations for any known issues or updates.
    • User Roles: Ensure that the user attempting the transaction has the necessary permissions to process the card type at the specified location.

    By following these steps, you should be able to identify and resolve the cause of the OQ_E301 error message in SAP.

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