How To Fix OQ_E276 - No fees were determined for one or more line items in billing document &.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 276

• Message text: No fees were determined for one or more line items in billing document &.

What causes this issue?

One or more items in the billing document has no pricing maintained for
the CH fees or rebate amounts.

System Response

All documents have been processed as normal. This is simply a warning
message that some prices may have not been maintained.

How to fix this error?

Check the item conditions for each item on the billing document to see
where no fees have been calculated. If a fee should have been
calculated for the item, then the settlement should be reversed, the
pricing should be added for
that item contained in the billing document, and then the settlement
can be reprocessed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E276 - No fees were determined for one or more line items in billing document &. ?

  The SAP error message OQ_E276, which states "No fees were determined for one or more line items in billing document," typically occurs during the billing process when the system is unable to determine the applicable fees for certain line items in a billing document. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  
  Missing Condition Records: The most common reason for this error is that there are no condition records available for the pricing procedure being used. This means that the system cannot find any pricing information for the specific line items.
  
  
  Incorrect Pricing Procedure: The pricing procedure assigned to the billing document may not be set up correctly or may not include the necessary conditions for the line items.
  
  
  Inconsistent Master Data: Issues with master data, such as customer master records, material master records, or pricing conditions, can lead to this error. If the data is incomplete or inconsistent, the system may not be able to determine the fees.
  
  
  Billing Type Configuration: The billing type used may not be configured to allow for the determination of fees. This can happen if the billing type is not linked to the correct pricing procedure.
  
  
  Sales Document Issues: If the sales document (e.g., sales order) from which the billing document is created has issues, such as missing pricing information or incorrect item categories, it can lead to this error.
  
  
  Solutions:
  
  
  Check Condition Records: Verify that the necessary condition records exist for the pricing procedure. You can do this by using transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to check the relevant condition types.
  
  
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the billing document includes all necessary condition types. You can check this in the configuration settings under SPRO > Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  
  
  Validate Master Data: Check the customer and material master data for completeness and correctness. Ensure that all relevant fields are filled out and that there are no inconsistencies.
  
  
  Examine Billing Type Configuration: Review the configuration of the billing type being used to ensure it is set up correctly to allow for fee determination. This can also be found in the configuration settings under SPRO.
  
  
  Check Sales Document: Investigate the sales document from which the billing document was created. Ensure that all line items have the necessary pricing information and that there are no issues with item categories.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the pricing determination process. This can help identify where the breakdown is occurring.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VK11/VK12 for condition records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect pricing determination.
  
  By following these steps, you should be able to identify the cause of the OQ_E276 error and implement the necessary solutions to resolve it.