How To Fix OQ_E214 - No service type is needed. -> see Text.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 214

• Message text: No service type is needed. -> see Text.

What causes this issue?

You entered a service type although none is needed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can either leave it in the item or remove it or maintain the
location master data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E214 - No service type is needed. -> see Text. ?

  The SAP error message OQ_E214 "No service type is needed. -> see Text." typically occurs in the context of service management or service order processing. This error indicates that the system expects a service type to be specified for a particular operation, but none has been provided or is required for the current context.
  Cause:
  
  Missing Service Type: The most common cause is that the service type field is left blank when creating or processing a service order or related document.
  Configuration Issues: There may be configuration settings in the system that dictate when a service type is required, and these settings may not align with the current transaction.
  Incorrect Document Type: The document type being used may not require a service type, leading to a mismatch in expectations.
  User Input Error: The user may have inadvertently skipped a required field or entered incorrect data.
  
  Solution:
  
  Check Service Type Field: Ensure that the service type field is filled out correctly in the relevant transaction. If a service type is required, select the appropriate one from the dropdown.
  Review Configuration: If you have access to configuration settings, check the settings related to service types in the relevant module (e.g., Service Management, Plant Maintenance). Ensure that the configuration aligns with your business processes.
  Document Type Verification: Verify that the document type you are using is appropriate for the transaction you are trying to perform. If necessary, switch to a different document type that requires a service type.
  Consult Documentation: Refer to SAP documentation or help texts related to the specific transaction you are working on for additional guidance.
  User Training: If this error is common among users, consider providing training or documentation to help them understand the importance of the service type field.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., IW31 for creating service orders) and their required fields.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to access and modify service types in the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.