How To Fix OQ_E213 - The entered service type doesn't match with the maintained ones. -> Text

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 213

• Message text: The entered service type doesn't match with the maintained ones. -> Text

What causes this issue?

You tried to enter a service type for which no entry in the location
master could be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either maintain the missing entry in the location master or change the
entered service type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E213 - The entered service type doesn't match with the maintained ones. -> Text ?

  The SAP error message OQ_E213 indicates that there is a mismatch between the service type you are trying to enter and the service types that have been maintained in the system. This error typically occurs in the context of service management or service order processing.
  Cause:
  
  Incorrect Service Type: The service type you are trying to use does not exist in the system or is not valid for the specific transaction you are performing.
  Configuration Issues: The service type may not be properly configured in the system, or it may not be assigned to the relevant service category or service order type.
  Data Entry Error: There may be a typographical error in the service type you entered, leading to the mismatch.
  
  Solution:
  
  Check Service Type: Verify that the service type you are entering is correct. You can do this by checking the list of valid service types in the system.
  Maintain Service Types: If the service type is not maintained, you may need to add it. This can typically be done in the configuration settings of the SAP system:
  
  Navigate to the relevant configuration area (e.g., SPRO) and check the settings for service types.
  Ensure that the service type is correctly defined and associated with the appropriate service categories.
  
  
  Review Transaction Settings: Ensure that the transaction you are using allows for the service type you are trying to enter. Some transactions may have restrictions on which service types can be used.
  Consult Documentation: Refer to SAP documentation or help files for more information on the specific service type and its requirements.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the service type configuration (e.g., OIAD, OIAE).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to access and modify service types in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.