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Message type: E = Error
Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing
Message number: 189
Message text: Billing document & successfully reversed by &.
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OQ_E189
- Billing document & successfully reversed by &. ?The SAP error message OQ_E189 typically indicates an issue related to billing documents, specifically that a billing document has been successfully reversed. This message can arise in various contexts, often during the billing or invoicing process in SAP.
Cause:
- Reversal of Billing Document: The error message suggests that a billing document has been reversed successfully. This could happen if a user attempts to process a billing document that has already been reversed.
- Data Integrity Issues: There may be inconsistencies in the data related to the billing document, such as missing or incorrect entries.
- Authorization Issues: The user may not have the necessary permissions to access or modify the billing document.
- System Configuration: There may be configuration settings in the SAP system that are causing the error, such as settings related to billing document types or status.
Solution:
- Check Document Status: Verify the status of the billing document in question. If it has been reversed, you may need to create a new billing document instead of trying to process the reversed one.
- Review Reversal Process: Ensure that the reversal process was completed correctly and that all related documents are in the expected state.
- Data Consistency Check: Run consistency checks on the billing documents to identify any discrepancies or issues that need to be resolved.
- User Authorization: Ensure that the user attempting to access or modify the billing document has the necessary authorizations.
- Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
By following these steps, you should be able to address the OQ_E189 error message effectively.
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