How To Fix OQ_E182 - No clearing house information could be retrieved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 182

  • Message text: No clearing house information could be retrieved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E182 - No clearing house information could be retrieved ?

    The SAP error message OQ_E182, which states "No clearing house information could be retrieved," typically occurs in the context of financial transactions or payment processing within the SAP system. This error indicates that the system is unable to find the necessary clearing house information that is required for processing a transaction.

    Causes:

    1. Missing Configuration: The clearing house information may not be properly configured in the system. This could include missing entries in the relevant tables or settings.
    2. Incorrect Master Data: The master data for the vendor or customer may not have the necessary clearing house information associated with it.
    3. Authorization Issues: The user may not have the necessary permissions to access the clearing house information.
    4. System Errors: There may be a temporary issue with the SAP system or database that is preventing the retrieval of the information.

    Solutions:

    1. Check Configuration:

      • Verify that the clearing house information is correctly configured in the system. This includes checking the relevant customizing settings in the SAP system (e.g., transaction codes like SPRO).
      • Ensure that the clearing house is defined in the system and that all necessary parameters are set.
    2. Review Master Data:

      • Check the master data for the relevant vendor or customer to ensure that the clearing house information is correctly entered.
      • Update the master data if necessary to include the required clearing house details.
    3. User Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the clearing house information.
      • If needed, consult with your SAP security team to review and adjust user roles and permissions.
    4. System Check:

      • If the issue persists, check for any system errors or logs that might indicate a problem with the SAP system or database.
      • Consider restarting the relevant services or contacting SAP support if the issue appears to be a system-level problem.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on the specific transaction or process you are working with.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or SPRO (Customizing).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify the cause of the OQ_E182 error and implement a solution to resolve it.

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