How To Fix OQ_E180 - No accounting document information could be retreived


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 180

  • Message text: No accounting document information could be retreived

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E180 - No accounting document information could be retreived ?

    The SAP error message OQ_E180, which states "No accounting document information could be retrieved," typically occurs in the context of logistics and financial integration within SAP systems. This error can arise in various scenarios, such as during the processing of goods movements, invoice verification, or when trying to access accounting documents related to material documents.

    Causes:

    1. Missing Accounting Document: The accounting document that corresponds to the material document may not exist. This can happen if the document was not posted correctly or if it was deleted.
    2. Document Type Issues: The document type used may not be configured to create an accounting document.
    3. Authorization Issues: The user may not have the necessary authorizations to view the accounting document.
    4. Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in the relevant tables (e.g., BKPF for accounting documents).
    5. Configuration Issues: Incorrect configuration in the integration between the logistics and financial modules can lead to this error.

    Solutions:

    1. Check Document Existence: Verify if the accounting document exists in the system. You can do this by checking the relevant tables (e.g., BKPF and BSEG) or using transaction codes like FB03 (Display Document).
    2. Review Posting Procedures: Ensure that the posting procedures for the relevant transactions are correctly set up and that the document types are configured to create accounting entries.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access accounting documents. This can be checked in the user roles and profiles.
    4. Data Consistency Check: Run consistency checks to identify any inconsistencies in the database. This may involve using transaction codes like SE16 or SE11 to inspect the relevant tables.
    5. Consult Configuration: Review the configuration settings in the SAP system related to the integration of logistics and finance. This may involve checking the settings in the IMG (Implementation Guide) under Financial Accounting and Logistics.
    6. SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like MB03 (Display Material Document), FB03 (Display Accounting Document), and SE16 (Data Browser) for troubleshooting.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation related to the specific modules you are working with (e.g., MM, FI) for detailed guidance on document processing and integration.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.

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