How To Fix OQ_E028 - Payment card transaction & was succesfully stored in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 028

• Message text: Payment card transaction & was succesfully stored in the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E028 - Payment card transaction & was succesfully stored in the database ?

  The SAP error message OQ_E028 indicates that a payment card transaction was successfully stored in the database, but it may also imply that there is an issue related to the processing of that transaction. This message can arise in various contexts, particularly in the SAP Customer Relationship Management (CRM) or SAP S/4HANA environments where payment card transactions are processed.
  Possible Causes:
  
  Transaction Processing Issues: The transaction may have been stored, but there could be issues with the subsequent processing steps, such as authorization or settlement.
  Configuration Issues: There may be misconfigurations in the payment processing settings, such as payment methods or payment card types.
  Integration Issues: If the payment processing is integrated with external payment gateways, there may be connectivity or configuration issues with those systems.
  Data Validation Errors: The data associated with the payment card transaction may not meet the required validation criteria, even if the transaction itself was stored.
  
  Solutions:
  
  Check Transaction Logs: Review the transaction logs to identify any errors or warnings that occurred after the transaction was stored. This can provide insights into what went wrong.
  Review Configuration Settings: Ensure that the payment processing configuration is correct. Check the settings for payment methods, payment card types, and any relevant integration settings.
  Test Payment Gateway Integration: If applicable, test the integration with the payment gateway to ensure that it is functioning correctly. This may involve checking API connections, credentials, and network settings.
  Validate Data: Ensure that all data related to the payment card transaction is valid and meets the required criteria. This includes checking for correct card numbers, expiration dates, and security codes.
  Consult Documentation: Refer to SAP documentation or support notes related to payment processing for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in monitoring or managing payment card transactions (e.g., F110 for payment processing).
  User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up for processing payment card transactions.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the OQ_E028 error message in SAP.