How To Fix OQ_E027 - More than one payer is linked to the customer.-> See long text

OQ_E027 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 027

• Message text: More than one payer is linked to the customer.-> See long text

What causes this issue?

More than one payer is linked to the customer (the sold-to party).

How to fix this error?

The customer you assign to a clearing house object is allowed to have
only one payer linked to it, but the system indicates that for this
customer more than one payer is linked.
Please use a different customer, one for which only one payer is
linked.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E027 - More than one payer is linked to the customer.-> See long text ?

  The SAP error message OQ_E027 indicates that there is an issue with the customer master data in relation to the payer. Specifically, it means that more than one payer is linked to the customer, which is causing a conflict in the system. This error typically arises in the context of sales and distribution (SD) processes, where a customer is expected to have a single payer assigned for billing purposes.
  
  Cause:
  
  Multiple Payers Assigned: The primary cause of this error is that the customer master record has multiple payer relationships defined. This can happen if the customer has been set up incorrectly or if there have been changes made to the customer data that have not been properly managed.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as duplicate entries or incorrect relationships between the customer and payer records.
  
  Configuration Issues: There might be issues in the configuration settings related to