How To Fix OQ_E013 - Please set exactly one indicator for the SSR payment card category

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 013

• Message text: Please set exactly one indicator for the SSR payment card category

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E013 - Please set exactly one indicator for the SSR payment card category ?

  The SAP error message OQ_E013, which states "Please set exactly one indicator for the SSR payment card category," typically occurs in the context of configuring payment card processing in SAP. This error indicates that there is a configuration issue where multiple indicators are set for the SSR (Service Settlement Request) payment card category, which is not allowed.
  Cause:
  The error is caused by having more than one indicator selected for the payment card category in the configuration settings. In SAP, each payment card category should have a unique indicator to avoid ambiguity in processing transactions.
  Solution:
  To resolve this error, follow these steps:
  
  
  Access Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the configuration settings for payment card processing. This is usually found under the following path:
  SPRO -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Payment Transactions -> Payment Card Processing -> Define Payment Card Categories
  
  
  
  
  Review Payment Card Categories:
  
  Locate the payment card category that is causing the error.
  Check the indicators that are set for this category.
  
  
  
  Adjust Indicators:
  
  Ensure that only one indicator is selected for the SSR payment card category. If multiple indicators are checked, uncheck the unnecessary ones.
  Save your changes.
  
  
  
  Test the Configuration:
  
  After making the changes, test the payment card processing to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for detailed information on payment card processing and configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration and FBZP for payment processing.
  Support: If the issue persists after making the necessary adjustments, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  By ensuring that only one indicator is set for the SSR payment card category, you should be able to resolve the OQ_E013 error and proceed with your payment processing tasks.