How To Fix OQ_B804 - Several business locations displayed in the map

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_B - IS-Oil SSR : Message pool Service Station Base

• Message number: 804

• Message text: Several business locations displayed in the map

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_B804 - Several business locations displayed in the map ?

  The SAP error message OQ_B804, which indicates "Several business locations displayed in the map," typically arises in the context of SAP applications that involve geographical mapping or location-based services. This error suggests that the system has identified multiple business locations that are relevant to the query or action being performed, and it is unable to determine which specific location to focus on.
  Cause:
  
  
  Multiple Locations: The primary cause of this error is that the system has found multiple business locations that match the criteria of the query. This can happen if:
  
  There are multiple entries in the database for the same business entity.
  The search criteria are too broad, leading to multiple results.
  
  
  
  Data Configuration Issues: There may be issues with how business locations are configured in the system, such as:
  
  Duplicate entries in the master data.
  Incorrect or incomplete address information.
  
  
  
  Mapping Service Limitations: The mapping service being used may have limitations in handling multiple locations effectively.
  
  
  Solution:
  
  
  Refine Search Criteria: Narrow down the search criteria to specify a single business location. This can involve:
  
  Adding more specific filters or parameters to the query.
  Using unique identifiers for business locations.
  
  
  
  Check Master Data: Review the master data for business locations to ensure there are no duplicates or errors. This can include:
  
  Merging duplicate entries.
  Correcting any inaccuracies in the address or location data.
  
  
  
  Use Selection Options: If the application provides options to select from the displayed locations, choose the appropriate one to proceed.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in the context of the application you are using.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users are trained on how to effectively use the mapping features and understand how to manage business location data.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the OQ_B804 error and improve the handling of business locations in your SAP application.