How To Fix OQ_B803 - Business location &1 displayed in the map

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_B - IS-Oil SSR : Message pool Service Station Base

• Message number: 803

• Message text: Business location &1 displayed in the map

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_B803 - Business location &1 displayed in the map ?

  The SAP error message OQ_B803 typically indicates an issue related to the display of a business location on a map within the SAP system. This error can arise in various contexts, such as when using SAP's geographical information systems or when trying to visualize business locations in applications like SAP Customer Relationship Management (CRM) or SAP Logistics.
  Cause:
  The error message OQ_B803 can be caused by several factors, including:
  
  Missing or Incorrect Data: The business location may not have the necessary geographical data (like latitude and longitude) associated with it.
  Mapping Service Issues: There may be issues with the mapping service being used (e.g., Google Maps, Bing Maps) that prevents the location from being displayed.
  Configuration Issues: The SAP system may not be properly configured to access the mapping services or to display the business locations correctly.
  Authorization Issues: The user may not have the necessary permissions to view the map or the specific business location.
  
  Solution:
  To resolve the OQ_B803 error, you can take the following steps:
  
  
  Check Business Location Data:
  
  Ensure that the business location has valid and complete address data, including latitude and longitude coordinates.
  Verify that the location is correctly set up in the relevant SAP master data (e.g., customer master, vendor master).
  
  
  
  Verify Mapping Service Configuration:
  
  Check the configuration settings for the mapping service in your SAP system. Ensure that the service is correctly integrated and that the API keys (if applicable) are valid.
  If using a third-party mapping service, ensure that the service is operational and that there are no outages.
  
  
  
  Review User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the mapping features and view the business location.
  
  
  
  Consult SAP Notes and Documentation:
  
  Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with details about the error message, the context in which it occurs, and any troubleshooting steps you have already taken.
  
  
  
  Related Information:
  
  SAP Help Portal: You can find additional documentation and resources related to mapping and geographical data in the SAP Help Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the OQ_B803 error in your SAP system.