How To Fix OQ404 - This routine number is not allowed here

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ - IS-Oil : Message pool Service Station Retailing

• Message number: 404

• Message text: This routine number is not allowed here

What causes this issue?

You have tryed to enter a routine number which is not allowed in this
area.

System Response

Entry is not accepted.

How to fix this error?

Choose a valid number:
Allowed numbers:
Payment cards:
SAP range: 001 - 099
Customer range: 600 - 649
Fuels:
SAP range: 100 - 199
Customer range: 650 - 699
Settlement/Invoicing:
SAP range: 200 - 299
Customer range: 700 - 749
Customer development:
Customer range: 900 - 999

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ404 - This routine number is not allowed here ?

  The SAP error message OQ404 ("This routine number is not allowed here") typically occurs in the context of production planning or order processing, particularly when dealing with routings, production orders, or similar processes. This error indicates that the system has encountered a routine number that is not valid for the current context or operation.
  Causes:
  
  Invalid Routine Number: The routine number specified in the routing or production order does not exist or is not valid for the operation being processed.
  Incorrect Configuration: The configuration of the routing or the production order may not align with the expected values in the system.
  Missing Authorizations: The user may not have the necessary authorizations to access or modify the specified routine.
  Data Inconsistencies: There may be inconsistencies in the master data, such as the routing or material master, that lead to this error.
  
  Solutions:
  
  Check the Routine Number: Verify that the routine number specified in the routing or production order is correct and exists in the system. You can do this by navigating to the routing in the SAP system and checking the details.
  Review Routing Configuration: Ensure that the routing is correctly configured and that the routine number is appropriate for the operation being performed. You may need to consult with a production planner or a configuration expert.
  Authorization Check: Ensure that the user has the necessary authorizations to access the routing and perform the required operations. If not, contact your SAP security team to adjust the authorizations.
  Data Consistency Check: Run consistency checks on the master data related to the routing and production order. This may involve checking the material master, work center, and routing details.
  Consult Documentation: Refer to SAP documentation or help resources for additional context on the specific routine and its intended use.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CA01 (Create Routing), CA02 (Change Routing), or CO01 (Create Production Order) to access and modify routings and production orders.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the OQ404 error and implement a solution to resolve it.