How To Fix OQ028 - Entry deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ - IS-Oil : Message pool Service Station Retailing

• Message number: 028

• Message text: Entry deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ028 - Entry deactivated ?

  The SAP error message OQ028, which states "Entry deactivated," typically occurs in the context of materials management or production planning when trying to access or process a material or production order that has been deactivated. This can happen for various reasons, such as changes in the material master data, deactivation of a production order, or changes in the status of a material.
  Causes:
  
  Deactivated Material: The material in question may have been marked as inactive or deactivated in the material master.
  Production Order Status: The production order may have been set to a status that prevents further processing (e.g., completed or canceled).
  Changes in Configuration: Changes in the configuration settings or business processes that affect the status of materials or orders.
  User Authorizations: Lack of proper authorizations to access or modify the deactivated entry.
  
  Solutions:
  
  
  Check Material Status: 
  
  Go to the material master (transaction code MM03) and check the status of the material. If it is marked as inactive, you may need to reactivate it or create a new material.
  
  
  
  Review Production Order:
  
  If the error is related to a production order, check the order status in transaction code CO03. If the order is completed or canceled, you may need to create a new order or adjust the existing one if possible.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access the material or production order. Consult with your SAP security team if you suspect authorization issues.
  
  
  
  Consult with SAP Support:
  
  If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Review Configuration Settings:
  
  If there have been recent changes to the configuration settings, review those changes to ensure they are not causing the deactivation of entries.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), CO03 (Display Production Order), and others that may help in diagnosing the issue.
  SAP Notes: Search for SAP Notes related to error OQ028 for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation or user manuals related to material management and production planning for further insights into handling deactivated entries.
  
  By following these steps, you should be able to identify the cause of the OQ028 error and take appropriate action to resolve it.