How To Fix OPS_SE_TCM_80102 - Service mapping missing for charge item cat. &1, subcat. &2, type &3

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_TCM_80 -

• Message number: 102

• Message text: Service mapping missing for charge item cat. &1, subcat. &2, type &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_TCM_80102 - Service mapping missing for charge item cat. &1, subcat. &2, type &3 ?

  The SAP error message OPS_SE_TCM_80102 indicates that there is a missing service mapping for a specific charge item category, subcategory, and type. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar modules where service mapping is essential for processing charges correctly.
  Cause:
  The error is caused by the absence of a defined service mapping for the specified charge item category (&1), subcategory (&2), and type (&3). This can happen due to several reasons:
  
  Configuration Issues: The service mapping may not have been set up correctly in the system.
  Data Entry Errors: There may be typos or incorrect entries in the charge item category, subcategory, or type.
  Missing Master Data: The required master data for the charge item may not exist in the system.
  Changes in Business Processes: Changes in business processes or requirements may not have been reflected in the system configuration.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Service Mapping Configuration:
  
  Navigate to the service mapping configuration in SAP CC.
  Verify if the service mapping for the specified charge item category, subcategory, and type exists.
  If it does not exist, create a new service mapping entry with the correct parameters.
  
  
  
  Review Charge Item Definitions:
  
  Ensure that the charge item category, subcategory, and type are correctly defined in the system.
  Check for any discrepancies or typos in the definitions.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or configuration guides for SAP CC to understand the requirements for service mapping.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration to ensure that the error no longer occurs.
  Use test cases that cover the charge item category, subcategory, and type in question.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  SAP Convergent Charging (SAP CC): This is a solution that allows for the flexible charging of services based on various parameters. Understanding how service mappings work in SAP CC is crucial for troubleshooting this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating the configuration settings, such as SPRO for configuration or specific transaction codes related to SAP CC.
  SAP Notes: Check for any SAP Notes related to this error message or service mapping issues, as they may provide additional insights or patches.
  
  By following these steps, you should be able to identify and resolve the cause of the OPS_SE_TCM_80102 error in your SAP system.