How To Fix OPS_SE_SHP_SC004 - Synchronous output processing failed

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SHP_SC - Messages for Delivery Services

• Message number: 004

• Message text: Synchronous output processing failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP_SC004 - Synchronous output processing failed ?

  The SAP error message OPS_SE_SHP_SC004, which indicates that "Synchronous output processing failed," typically occurs in the context of output management in SAP systems. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Configuration Issues: Incorrect configuration of output types, output determination procedures, or communication settings can lead to this error.
  Missing or Incorrect Master Data: If the master data (like customer or vendor data) is incomplete or incorrect, it can cause issues during output processing.
  Authorization Issues: The user executing the output may not have the necessary authorizations to perform the action.
  Technical Errors: There may be underlying technical issues, such as problems with the print program, output device configuration, or network issues.
  Synchronous Processing Issues: If the system is unable to process the output synchronously due to system load or other constraints, this error may occur.
  
  Solutions:
  
  
  Check Output Configuration:
  
  Verify the configuration of the output type in transaction NACE (for output determination).
  Ensure that the output determination procedure is correctly set up and that the output type is assigned to the relevant document type.
  
  
  
  Review Master Data:
  
  Check the relevant master data (e.g., customer or vendor records) for completeness and correctness.
  Ensure that all required fields are filled in and that there are no inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to execute the output processing.
  Check the user roles and profiles in transaction SU01.
  
  
  
  Analyze Technical Logs:
  
  Use transaction SLG1 to check application logs for any related error messages that can provide more context.
  Review the spool requests in transaction SP01 to see if there are any errors related to the output processing.
  
  
  
  Check Output Device Configuration:
  
  Ensure that the output device (printer or email) is correctly configured and available.
  Check the status of the output device in transaction SPAD.
  
  
  
  System Performance:
  
  If the system is under heavy load, consider checking system performance and resource utilization.
  If necessary, schedule the output processing during off-peak hours.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output processing logic to identify any specific points of failure.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  NACE: Output determination configuration.
  SLG1: Application log display.
  SP01: Spool request management.
  SPAD: Spool administration.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  
  Documentation: Review SAP documentation related to output management and troubleshooting output processing issues.
  
  
  By following these steps, you should be able to identify the cause of the OPS_SE_SHP_SC004 error and implement the appropriate solution. If the issue persists, consider reaching out to SAP support for further assistance.