How To Fix OPS_SE_SHP004 - Synchronous output processing failed

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SHP - Proxy Messages for Delivery Services

• Message number: 004

• Message text: Synchronous output processing failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP004 - Synchronous output processing failed ?

  The SAP error message OPS_SE_SHP004, which indicates that "Synchronous output processing failed," typically occurs in the context of output management in SAP systems. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  Configuration Issues: Incorrect configuration of output types, output determination procedures, or communication settings can lead to this error.
  Missing or Incorrect Master Data: If the master data (like customer or vendor data) is incomplete or incorrect, it can cause issues during output processing.
  Technical Errors: There may be underlying technical issues, such as problems with the print program or the output device.
  Authorization Issues: The user may not have the necessary authorizations to execute the output processing.
  Network Issues: Problems with network connectivity or the output device can also lead to failures in synchronous output processing.
  System Performance: High system load or performance issues can cause timeouts or failures in processing.
  
  Solutions:
  
  Check Configuration: Review the configuration of the output type and ensure that all settings are correct. This includes checking the output determination procedure and ensuring that the correct output medium is selected.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. Check for missing information in customer or vendor records.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the failure.
  Test Output Program: If applicable, test the print program associated with the output type to ensure it is functioning correctly. You can do this by executing the program directly.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the output processing. This can be done by checking the user roles and authorizations.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling output processing during off-peak hours.
  Network and Device Check: Ensure that the output device is correctly configured and reachable. Check network connectivity and printer status.
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like NACE (for output types) and SPAD (for output devices) to review and adjust configurations.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to output management and troubleshooting output processing issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation, or to reach out to SAP support for assistance.