How To Fix OPS_SE_QUM019 - Follow-up action &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_QUM - Quality Management: Messages for Service Enabling

• Message number: 019

• Message text: Follow-up action &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_QUM019 - Follow-up action &1 does not exist ?

  The SAP error message OPS_SE_QUM019 indicates that a follow-up action specified in a process or transaction does not exist in the system. This error typically arises in the context of Quality Management (QM) or other operational processes where follow-up actions are defined for specific tasks or events.
  Cause:
  
  Missing Configuration: The follow-up action that is being referenced may not have been configured in the system. This could be due to a missing entry in the relevant customizing settings.
  Incorrect Action Code: The action code being used may be incorrect or misspelled, leading the system to not recognize it.
  Transport Issues: If the action was recently created or modified, it may not have been transported correctly to the system where the error is occurring.
  Authorization Issues: The user may not have the necessary authorizations to access the follow-up action, leading to the perception that it does not exist.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify that the follow-up action is defined correctly. Ensure that all necessary parameters are set up.
  Navigate to the Quality Management settings and check if the follow-up action is listed under the appropriate section.
  
  
  
  Verify Action Code: 
  
  Double-check the action code being used in the transaction. Ensure that it is spelled correctly and matches the defined action in the system.
  
  
  
  Transport Check: 
  
  If the follow-up action was recently created or modified, ensure that the transport request containing the changes has been successfully imported into the target system.
  
  
  
  Authorization Check: 
  
  Verify that the user has the necessary authorizations to execute the follow-up action. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources related to the specific module you are working with to ensure that you are following the correct procedures.
  
  
  
  Contact Support: 
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP Help Desk for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to Quality Management and follow-up actions, such as QA32 (Change Inspection Lot) or QA11 (Record Results).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the OPS_SE_QUM019 error and implement a solution to resolve it.