How To Fix OPS_SE_QUM005 - The catalog ID is not assigned to a notification or request type

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_QUM - Quality Management: Messages for Service Enabling

• Message number: 005

• Message text: The catalog ID is not assigned to a notification or request type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_QUM005 - The catalog ID is not assigned to a notification or request type ?

  The SAP error message OPS_SE_QUM005 indicates that a specific catalog ID is not assigned to a notification or request type in the system. This error typically arises in the context of SAP's Service Management or Customer Service modules, where catalog items are used to define services or products that can be requested or reported on.
  Cause:
  
  Missing Assignment: The catalog ID you are trying to use has not been assigned to any notification or request type in the system.
  Configuration Issues: There may be a configuration issue in the service catalog settings, where the catalog ID is not properly linked to the relevant notification or request types.
  Data Integrity Issues: There could be data integrity issues, such as missing or incorrect entries in the relevant tables that manage catalog IDs and their associations.
  
  Solution:
  To resolve the OPS_SE_QUM005 error, you can follow these steps:
  
  
  Check Catalog ID Assignment:
  
  Go to the configuration settings for the service catalog in SAP.
  Verify that the catalog ID in question is correctly assigned to the relevant notification or request type.
  If it is not assigned, you will need to create the necessary assignment.
  
  
  
  Assign Catalog ID:
  
  Navigate to the transaction code related to service catalog configuration (e.g., SPRO).
  Follow the path: Cross-Application Components -> Service Management -> Service Catalog -> Define Catalogs.
  Ensure that the catalog ID is linked to the appropriate notification/request types.
  
  
  
  Check for Data Integrity:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., tables related to service catalogs) for any inconsistencies or missing entries.
  Correct any discrepancies found in the data.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring service catalogs and handling related errors.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table display).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the service catalog configuration.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.