How To Fix OPS_SE_EAM121 - Service Requests found.

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_EAM - Maintenance Management: Messages for Service Enabling

• Message number: 121

• Message text: Service Requests found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_EAM121 - Service Requests found. ?

  The SAP error message OPS_SE_EAM121, which states "Service Requests found," typically occurs in the context of SAP's Enterprise Asset Management (EAM) module. This message indicates that there are existing service requests that need to be addressed before proceeding with certain operations, such as closing a work order or performing a maintenance task.
  Cause:
  
  Pending Service Requests: The primary cause of this error is that there are one or more service requests associated with the work order or maintenance task you are trying to process. These requests may need to be completed, closed, or addressed before you can proceed.
  Incomplete Processing: The service requests may not have been fully processed or may be in a status that prevents further actions.
  System Configuration: There may be specific configurations or settings in the SAP system that require service requests to be resolved before certain actions can be taken.
  
  Solution:
  
  Review Service Requests: Check the service requests associated with the work order or maintenance task. You can do this by navigating to the relevant transaction codes (e.g., IW32 for work orders) and reviewing the associated service requests.
  Complete or Close Service Requests: If the service requests are pending, complete or close them as necessary. Ensure that all required actions are taken to resolve the requests.
  Check Status: Ensure that the status of the service requests is appropriate for the action you are trying to perform. If they are in a status that prevents further processing, you may need to change their status.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling service requests in your version of SAP EAM.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Work Order), IW32 (Change Work Order), and IW33 (Display Work Order) to manage work orders and service requests effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and modify service requests and work orders in the SAP system.
  
  By following these steps, you should be able to address the OPS_SE_EAM121 error and proceed with your intended operations in SAP EAM.