How To Fix OPS_SE_BPC_XI_PROXY003 - CustomerID required


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OPS_SE_BPC_XI_PROXY - Business Partner Web service implementation

  • Message number: 003

  • Message text: CustomerID required

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OPS_SE_BPC_XI_PROXY003 - CustomerID required ?

    The SAP error message OPS_SE_BPC_XI_PROXY003: CustomerID required typically occurs in the context of SAP Business Planning and Consolidation (BPC) when there is a missing or invalid Customer ID in the data being processed. This error is often encountered during data import or export operations, particularly when using SAP's integration with other systems via XI (Exchange Infrastructure) or PI (Process Integration).

    Cause:

    1. Missing Customer ID: The most common cause of this error is that the Customer ID field is not populated in the data being sent to or processed by the BPC system.
    2. Invalid Customer ID: The Customer ID provided may not exist in the BPC system or may not be valid for the context of the operation being performed.
    3. Mapping Issues: There may be issues with the mapping of fields between the source system and the BPC system, leading to the Customer ID not being correctly transferred.
    4. Configuration Issues: Incorrect configuration in the BPC or XI/PI settings can also lead to this error.

    Solution:

    1. Check Data Source: Ensure that the data source you are using to import or export data contains a valid Customer ID. Verify that the Customer ID is present and correctly formatted.
    2. Validate Customer ID: Check if the Customer ID exists in the BPC system. You can do this by querying the relevant master data tables or using the BPC application to look up the Customer ID.
    3. Mapping Configuration: Review the mapping configuration in the integration settings to ensure that the Customer ID field is correctly mapped from the source system to the BPC system.
    4. Error Logs: Check the error logs in the XI/PI system for more detailed information about the error. This can provide insights into what went wrong during the data transfer.
    5. Testing: If you have made changes to the data or configuration, perform a test run to see if the error persists.
    6. Consult Documentation: Refer to SAP documentation or support notes related to BPC and XI/PI for any specific guidance on handling this error.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • BPC Configuration: Familiarize yourself with the configuration settings in BPC, especially those related to data import/export and integration with other systems.
    • Integration Tools: If you are using SAP PI/PO, review the integration scenarios and mappings to ensure they are set up correctly.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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