How To Fix OPS_SE_APPL_SHP209 - Tax information in header is wrong

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_APPL_SHP - Proxy Messages for Delivery Services

• Message number: 209

• Message text: Tax information in header is wrong

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_APPL_SHP209 - Tax information in header is wrong ?

  The SAP error message OPS_SE_APPL_SHP209, which states "Tax information in header is wrong," typically occurs during the processing of sales documents, such as sales orders or delivery documents. This error indicates that there is an inconsistency or error in the tax information provided in the document header.
  Causes:
  
  Incorrect Tax Code: The tax code specified in the document header may not be valid or may not correspond to the tax jurisdiction of the customer or the material.
  Missing Tax Information: Required tax information may be missing from the document header, such as tax jurisdiction codes or tax rates.
  Configuration Issues: There may be issues with the tax configuration in the SAP system, such as incorrect settings in the tax determination procedure.
  Master Data Issues: The customer or material master data may have incorrect or incomplete tax information.
  Changes in Tax Regulations: Recent changes in tax regulations may not have been updated in the SAP system.
  
  Solutions:
  
  Check Tax Code: Verify that the tax code used in the document header is valid and correctly configured in the system. Ensure it corresponds to the correct tax jurisdiction.
  Review Document Header: Check the document header for any missing tax-related fields. Ensure that all required tax information is filled out correctly.
  Validate Master Data: Review the customer and material master data for any discrepancies in tax information. Ensure that the tax classification and jurisdiction codes are correctly maintained.
  Configuration Review: Consult with your SAP configuration team to review the tax determination settings in the system. Ensure that the tax calculation procedure is correctly set up.
  Update Tax Information: If there have been recent changes in tax regulations, ensure that the SAP system is updated with the latest tax rates and codes.
  Test in a Sandbox: If possible, replicate the issue in a sandbox environment to test changes without affecting production data.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Maintain Condition) to check or update tax conditions, or OB40 (Maintain Tax Codes) to review tax codes.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to tax calculations or the specific error message.
  Documentation: Refer to SAP documentation on tax configuration and determination procedures for detailed guidance on setting up tax information correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in tax configuration.