How To Fix OPS_SE_APPL_SHP058 - Error in finalizing idempotency


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OPS_SE_APPL_SHP - Proxy Messages for Delivery Services

  • Message number: 058

  • Message text: Error in finalizing idempotency

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OPS_SE_APPL_SHP058 - Error in finalizing idempotency ?

    The SAP error message OPS_SE_APPL_SHP058, which indicates "Error in finalizing idempotency," typically arises in the context of the SAP Order Processing or Logistics Execution modules. This error is related to the idempotency of operations, which ensures that a request can be safely repeated without causing unintended effects.

    Cause:

    1. Idempotency Violation: The error usually occurs when there is an issue with the idempotency check during the processing of a request. This can happen if the system detects that a request has already been processed, but there is an inconsistency in the data or state.
    2. Data Integrity Issues: There may be issues with the data being processed, such as missing or incorrect information that prevents the system from finalizing the operation.
    3. Concurrency Issues: If multiple processes are trying to access or modify the same data simultaneously, it can lead to conflicts and this error.
    4. System Configuration: Incorrect configuration settings in the SAP system related to order processing or logistics execution can also lead to this error.

    Solution:

    1. Check Logs: Review the application logs (transaction SLG1) for more detailed information about the error. This can provide insights into what specifically caused the idempotency error.
    2. Data Validation: Ensure that all required data for the operation is present and correct. Validate the data being processed to ensure it meets the necessary criteria.
    3. Reprocess the Request: If the error was due to a temporary issue, try reprocessing the request after ensuring that the data is correct and that there are no ongoing processes that could cause conflicts.
    4. Check for Locks: Use transaction SM12 to check for any locks on the relevant database tables that might be causing the issue. If locks are found, they may need to be released.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
    6. System Configuration Review: Review the configuration settings related to order processing and logistics execution to ensure they are set up correctly.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message, logs, and any steps you have already taken to troubleshoot the issue.
    • Documentation: Refer to SAP documentation for the specific module you are working with to understand the idempotency requirements and how they are implemented.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the OPS_SE_APPL_SHP058 error and implement a solution to resolve it.

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