How To Fix OPP_SD_INTEGRATION018 - You cannot enter new items in returns with reference

SAP Error Message - Details

• Message type: E = Error

• Message class: OPP_SD_INTEGRATION - Messages related to OPP SD Integration

• Message number: 018

• Message text: You cannot enter new items in returns with reference

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPP_SD_INTEGRATION018 - You cannot enter new items in returns with reference ?

  The SAP error message OPP_SD_INTEGRATION018, which states "You cannot enter new items in returns with reference," typically occurs in the context of processing returns in the Sales and Distribution (SD) module. This error indicates that the system does not allow the addition of new items to a return order that is being created with reference to another document (like a sales order or delivery).
  Cause:
  
  Reference Document Restrictions: The return order is being created with reference to a document that does not allow the addition of new items. This is often the case when the return is linked to a specific sales order or delivery that has already been processed.
  Configuration Settings: The system configuration may restrict the addition of new items to returns created with reference to existing documents.
  Document Type Limitations: Certain document types in SAP may have specific rules regarding item entry, especially for returns.
  
  Solution:
  
  Check Document Type: Verify the document type of the return order and the referenced document. Ensure that the document type allows for the addition of new items.
  Create a Standalone Return Order: If you need to add new items, consider creating a standalone return order instead of one with reference to another document.
  Review Configuration: Consult with your SAP configuration team to review the settings related to return orders. They may need to adjust the configuration to allow new items in certain scenarios.
  Use Correct Transaction: Ensure that you are using the correct transaction code for creating returns. For example, using VA01 for creating a return order or VA02 for modifying an existing one.
  Check User Authorizations: Ensure that you have the necessary authorizations to create or modify return orders as required.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to Sales and Distribution processes, particularly around returns and the handling of reference documents.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the SD module for further assistance.