How To Fix OPP_SD_INTEGRATION017 - You cannot change the quantity &1 &2 of returns item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: OPP_SD_INTEGRATION - Messages related to OPP SD Integration

• Message number: 017

• Message text: You cannot change the quantity &1 &2 of returns item &3

What causes this issue?

You tried to change the quantity of an item in a returns order with
reference document. This change is not allowed<(>,<)> because the
conditions of the item cannot be adjusted accordingly.

System Response

The system cannot save the returns order.

How to fix this error?

Change the quantity to the original value (&V1& &V2&).
In transaction VA01, change the quantity by using the button <LS>Item
Selection</> in the popup <LS>Create with Reference</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPP_SD_INTEGRATION017 - You cannot change the quantity &1 &2 of returns item &3 ?

  The SAP error message OPP_SD_INTEGRATION017 indicates that there is an issue with changing the quantity of a returns item in a sales document. This error typically arises in the context of sales and distribution (SD) processes, particularly when dealing with returns processing.
  
  Cause:
  The error message "You cannot change the quantity &1 &2 of returns item &3" usually occurs due to one of the following reasons:
  
  
  Document Status: The sales document may be in a status that does not allow changes. For example, if the document has already been processed or if it is in a completed state, changes to the quantity may be restricted.
  
  
  Return Item Configuration: The item may have specific configurations or settings that prevent changes to the quantity. This can include settings related to returns processing, such as whether the item is already credited or if it has been linked to a credit memo.
  
  
  Stock Management: If the item is managed