How To Fix OM807 - Data is locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: OM - Customizing Materialwirtschaft

• Message number: 807

• Message text: Data is locked by user &

What causes this issue?

The data is currently locked by user &V1&. The data that has been
changed by user &V1& must first be stored in the data base, before you
can perform the Transport function.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please wait and try again, or ask user &V1& to unlock the data by
quitting the transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OM807 - Data is locked by user & ?

  The SAP error message OM807 indicates that a particular piece of data is locked by a user, which prevents other users from making changes to that data until the lock is released. This is a common issue in SAP systems, especially in environments where multiple users are accessing and modifying data concurrently.
  Cause:
  The error occurs when:
  
  A user is currently editing or has locked a transaction or data record.
  The lock is typically placed by a user who is in the process of making changes to the data.
  The lock can also occur due to a system error or an unintentional lock if a user exits a transaction without properly saving or releasing the lock.
  
  Solution:
  To resolve the OM807 error, you can take the following steps:
  
  
  Identify the Locking User:
  
  Use transaction code SM12 to view the list of locks in the system.
  In the SM12 screen, you can filter by the user ID or the object type to find the specific lock.
  
  
  
  Release the Lock:
  
  If you have the necessary authorizations, you can manually delete the lock from the SM12 transaction.
  Select the lock entry and choose the option to delete it. Be cautious when doing this, as it may lead to data inconsistencies if the user is still working on the data.
  
  
  
  Contact the User:
  
  If possible, contact the user who has locked the data to see if they can release the lock themselves by completing their transaction or logging out.
  
  
  
  Check for System Issues:
  
  If locks are persisting without any active users, it may indicate a system issue. In such cases, consult with your SAP Basis team to investigate further.
  
  
  
  Review Lock Management Settings:
  
  Ensure that your system's lock management settings are configured correctly to minimize unnecessary locks.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: Check system logs for any related errors or issues.
  SM37: Monitor background jobs that may be causing locks.
  
  
  
  Lock Types:
  
  Locks can be exclusive (preventing all other users from accessing the data) or shared (allowing read access but preventing write access).
  
  
  
  Best Practices:
  
  Encourage users to properly log out of transactions and save their work to avoid leaving locks in the system.
  Regularly monitor and manage locks to ensure system performance and user productivity.
  
  
  
  By following these steps, you should be able to resolve the OM807 error and minimize its occurrence in the future.