How To Fix OL372 - Enter reference field

OL372 - Overview

• Message type: E = Error

• Message class: OL - Workflow object types: Run-time system

• Message number: 372

• Message text: Enter reference field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OL372 - Enter reference field ?

  The SAP error message OL372, which states "Enter reference field," typically occurs in the context of creating or processing documents in SAP where a reference field is required but has not been filled in. This error is common in various transactions, such as when creating purchase orders, sales orders, or other documents that require a reference to another document or field.
  
  Cause:
  The error is triggered when the system expects a reference field to be populated, but it is either left blank or not filled in correctly. This can happen due to:
  
  Missing Data: The user did not enter the required reference field.
  Incorrect Configuration: The system configuration may require a reference field that is not set up correctly.
  User Error: The user may have overlooked the field or misunderstood the requirements.
  
  
  Solution:
  To resolve the OL372 error, you can take the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields, especially the reference field, are filled