How To Fix OIURVOW034 - The DOI could not be refreshed. See long text for more help.

SAP Error Message - Details

• Message type: E = Error

• Message class: OIURVOW - Revenue: Ownership and Transfer

• Message number: 034

• Message text: The DOI could not be refreshed. See long text for more help.

What causes this issue?

The Refresh DOI function, in addition to copying the checked-in data
to the checked-out data area, deletes all items on Owner Requests that
contain the DOI, provided the item has been processed but NOT YET
checked-in.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

An Owner Request document was identified as containing the DOI to be
refreshed but that document is currently being edited by another user
so the refresh cannot continue until the user stops processing the
document.

System Response

How to fix this error?

Wait until the document is finished being processing and then attempt
processing the Refresh function again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIURVOW034 - The DOI could not be refreshed. See long text for more help. ?

  The SAP error message OIURVOW034, which states "The DOI could not be refreshed. See long text for more help," typically relates to issues with the Document of Interest (DOI) in the context of SAP's Oil and Gas (O&G) module, particularly in the area of revenue accounting or related functionalities.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that the DOI relies on, such as missing or incorrect entries in the relevant tables.
  Configuration Issues: Incorrect configuration settings in the system related to DOI processing can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to refresh the DOI.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to refresh the DOI.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solutions:
  
  Check Data Integrity: Review the data related to the DOI to ensure that all necessary entries are present and correct. This may involve checking master data, transactional data, and any related configurations.
  Review Configuration Settings: Ensure that the configuration settings for DOI processing are correct. This may involve checking the settings in the O&G module and ensuring they align with business processes.
  User Authorizations: Verify that the user attempting to refresh the DOI has the necessary authorizations. This may require checking roles and permissions in the SAP system.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the DOI refresh during off-peak hours.
  Check Logs: Review system logs for any additional error messages or warnings that may provide more context about the failure.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and provides fixes for known issues.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting steps based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Long Text: The error message suggests checking the long text for more details. This long text may provide specific guidance or additional error codes that can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the O&G module that may be related to DOI processing, such as those for revenue accounting or document management.
  Documentation: Review SAP documentation related to DOI and revenue accounting for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.