How To Fix OIO851 - &1 service lines with rental flag turned off

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 851

• Message text: &1 service lines with rental flag turned off

What causes this issue?

When converting service lines for Remote Logistics Management Rentals,
some service lines were referenced in the document flow table but did
not have the flag for service rental set.

System Response

The conversion program will not modify these lines.
The program log lists the relevant service lines.

How to fix this error?

The problem must be handled manually.
The presence of an entry in the document flow table indicates that a
mobilization item (a purchase order item for the rental service) has
been created. For logical data consistency, this mobilization item
should be deleted.

Procedure for System Administrators

This does not require additional downtime. The problem can be handled
during normal operations.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO851 - &1 service lines with rental flag turned off ?

  The SAP error message OIO851 indicates that there are service lines in a document (such as a purchase order or contract) that have the rental flag turned off, which is causing an issue with processing. This error typically arises in the context of SAP's Flexible Real Estate Management (RE-FX) module, where rental agreements and service lines are managed.
  Cause:
  The error occurs when:
  
  A service line that is expected to be treated as a rental service does not have the rental flag activated.
  The system is configured to require that certain service lines must be flagged as rental services for proper processing.
  
  Solution:
  To resolve the OIO851 error, you can take the following steps:
  
  
  Check the Service Line Configuration:
  
  Go to the document (e.g., contract, purchase order) that is generating the error.
  Review the service lines associated with the document.
  Ensure that the relevant service lines that should be treated as rental services have the rental flag activated.
  
  
  
  Activate the Rental Flag:
  
  If the service line should indeed be a rental service, activate the rental flag in the service line details.
  This can typically be done in the item details of the document where you can find the rental flag option.
  
  
  
  Review Business Logic:
  
  If the service line should not be a rental service, review the business logic and requirements for the document. Ensure that the configuration aligns with the business processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling service lines and rental flags in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance. They can provide insights based on your specific system setup.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Configuration Settings: Review the configuration settings in the RE-FX module related to service lines and rental agreements.
  User Training: Ensure that users involved in creating or managing service lines are trained on the importance of the rental flag and how to properly configure service lines.
  
  By following these steps, you should be able to resolve the OIO851 error and ensure that your service lines are correctly configured for rental processing.