How To Fix OIO401 - Remote Logistics Management is subject to a separate license from SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 401

• Message text: Remote Logistics Management is subject to a separate license from SAP

What causes this issue?

Remote Logistics Management (RLM) is subject to a separate license from
SAP which involves additional costs.
This was agreed to when RLM was activated. For additional information,
contact your SAP Account Manager.
See also OSS note 0453271 2001.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO401 - Remote Logistics Management is subject to a separate license from SAP ?

  The SAP error message OIO401 indicates that the functionality related to Remote Logistics Management (RLM) is not available because it requires a separate license from SAP. This error typically arises when a user attempts to access features or transactions that are part of the RLM module without having the appropriate licensing in place.
  Cause:
  
  Licensing Issue: The primary cause of this error is that the organization has not acquired the necessary license for Remote Logistics Management from SAP.
  Configuration: The system may be configured to allow access to RLM functionalities, but without the proper licensing, the system will restrict access.
  User Role: The user may not have the appropriate roles or authorizations assigned to access RLM functionalities, even if the license is in place.
  
  Solution:
  
  Check Licensing: Verify whether your organization has the required license for Remote Logistics Management. This can typically be done by contacting your SAP account representative or checking your SAP license agreement.
  Acquire License: If your organization does not have the license, you will need to negotiate with SAP to obtain the necessary licensing for RLM.
  User Authorization: Ensure that the user has the correct roles and authorizations assigned to access the RLM functionalities. This may involve working with your SAP security team to review and update user roles.
  System Configuration: If the license is in place and the user has the correct authorizations, check the system configuration to ensure that RLM functionalities are properly enabled.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to OIO401 for any specific guidance or updates from SAP regarding this error.
  Documentation: Review the official SAP documentation for Remote Logistics Management to understand the features and licensing requirements.
  Support: If the issue persists after verifying licensing and user roles, consider reaching out to SAP Support for further assistance.
  
  By addressing the licensing issue and ensuring proper user access, you should be able to resolve the OIO401 error and gain access to the Remote Logistics Management functionalities.