How To Fix OIO400 - Your Remote Logistics Management installation is not marked as licensed

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 400

• Message text: Your Remote Logistics Management installation is not marked as licensed

What causes this issue?

Your Remote Logistics Management (RLM) installation is not marked as
licensed.
RLM is subject to a separate license from SAP which involves additional
costs.

System Response

The system will continue processing, but note that RLM needs to be
licensed separately and marked as such.

How to fix this error?

For additional information and to initiate the licensing process,
contact your SAP Account Manager.
See also OSS note 0453271 2001.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO400 - Your Remote Logistics Management installation is not marked as licensed ?

  The SAP error message OIO400, which states "Your Remote Logistics Management installation is not marked as licensed," typically indicates that the system is not recognizing a valid license for the Remote Logistics Management (RLM) component. This can occur for several reasons, including issues with the license key, installation problems, or configuration errors.
  Causes:
  
  Missing or Invalid License Key: The license key for the Remote Logistics Management component may not be installed or may be invalid.
  Incorrect System Configuration: The system may not be properly configured to recognize the installed license.
  Installation Issues: There may have been issues during the installation of the RLM component that prevented the license from being registered correctly.
  Expired License: The license may have expired, and a new one needs to be obtained.
  System Landscape Changes: Changes in the system landscape (like system copies or migrations) may have affected the license status.
  
  Solutions:
  
  
  Check License Status:
  
  Go to transaction code SLICENSE in SAP to check the current license status and see if the RLM component is listed.
  Verify that the license key is valid and has not expired.
  
  
  
  Install or Update License:
  
  If the license is missing or invalid, obtain a new license key from SAP and install it using transaction SLICENSE.
  Follow the instructions provided by SAP for installing the license key.
  
  
  
  Verify Configuration:
  
  Ensure that the system is correctly configured to recognize the RLM component. Check the relevant configuration settings in the system.
  
  
  
  Reinstall RLM Component:
  
  If there were issues during the initial installation, consider reinstalling the Remote Logistics Management component to ensure that it is properly set up.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and licensing situation.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Remote Logistics Management for detailed information on licensing and installation procedures.
  SAP Notes: Check SAP Notes related to the OIO400 error message for any specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the OIO400 error and implement the appropriate solution.