How To Fix OIO373 - Material return &1 &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 373

• Message text: Material return &1 &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIO373 - Material return &1 &2 does not exist ?

  The SAP error message OIO373, which states "Material return &1 &2 does not exist," typically occurs in the context of inventory management or material handling processes. This error indicates that the system cannot find the specified material return document or item in the database.
  Causes:
  
  Incorrect Document Number: The material return document number or item number specified in the transaction may be incorrect or mistyped.
  Document Deletion: The material return document may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary authorizations to view or process the specified material return.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the document not being recognized.
  Incorrect Configuration: The configuration settings in the SAP system may not be set up correctly for handling material returns.
  
  Solutions:
  
  Verify Document Number: Double-check the material return document number and ensure it is entered correctly. Look for any typographical errors.
  Check Document Status: Use transaction codes like MB03 (Display Material Document) to check if the document exists and its current status.
  Review Authorizations: Ensure that the user has the necessary permissions to access and process the material return. Consult with your SAP security team if needed.
  Consult with IT Support: If the document should exist but cannot be found, consult with your IT support team to check for any data integrity issues or system errors.
  Check Configuration: Review the configuration settings related to material returns in the SAP system to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) for handling material movements.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Refer to SAP documentation or user manuals for guidance on material return processes and troubleshooting common errors.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.